PRIVACY POLICY:
Travel Mastery
Who are we?
We are Nomad Education Limited. Our goal is to help make your travel experience cheaper, safer, and more luxurious than ever. We have a detailed course called Travel Mastery loaded with tips and tricks to enhance your next adventure, and a community of travel lovers from all over the globe.
Nomad Education Limited’s registered office is
8/11 Ashley Place, Papamoa, 3118, New Zealand
1. What information do we collect and what do we do with it?
When you enrol as a subscriber to our site or related courses, as part of the enrolment process, we collect the personal information you give us such as your name and email address.
Email marketing: we may send you emails about our site and related course(s), registration, course content, your course progress or other updates. We may also use your email to inform you about changes to the course, survey you about your usage, or collect your opinion.
2. How do you get my consent?
When you provide us with personal information to become a learner on our site, make a purchase, or participate in the course, you imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at [email protected].
3. Disclosure
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service [www.travelmastery.com/termsofservice ].
4. Thinkific
Our course and site is hosted by Thinkific Labs Inc. (“Thinkific”). They provide us with the online course creation platform that allows us to sell our product/services to you.
Your data is stored through Thinkific’s data storage, databases and the general Thinkific application. They store your data on a secure server behind a firewall.
Payment:
If you make a purchase on our site, we use a third party payment processor called Stripe. Payments are encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our site and related courses and its service providers.
For more insight, you may also want to read Thinkific’s Terms of Service here https://www.thinkific.com/resources/privacy-policy/ or Privacy Statement here https://www.thinkific.com/resources/terms-of-service/ .
5. Third Party Services
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
Certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our course website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Third-Party Links
We have developed business relationships with a variety of different companies including credit providers. Our website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit. Our Privacy Policy only applies to the Travel Mastery website (www.travelmastery.com).
6. Security
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with an AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Cookies
We collect cookies or similar tracking technologies. This means information that our website’s server transfers to your computer. This information can be used to track your session on our website. Cookies may also be used to customize our website content for you as an individual. If you are using one of the common Internet web browsers, you can set up your browser to either let you know when you receive a cookie or to deny cookie access to your computer.
We use cookies to recognize your device and provide you with a personalized experience.
We also use cookies to attribute visits to our websites to third-party sources and to serve targeted ads from Google, Facebook, Instagram and other third-party vendors.
Our third-party advertisers use cookies to track your prior visits to our websites and elsewhere on the Internet in order to serve you targeted ads. For more information about targeted or behavioural advertising, please visit https://www.networkadvertising.org/understanding-online-advertising .
Opting out: You can opt out of targeted ads served via specific third-party vendors by visiting the Digital Advertising Alliance’s Opt-Out page.
We may also use automated tracking methods on our websites, in communications with you, and in our products and services, to measure performance and engagement.
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
Web Analysis Tools
We may use web analysis tools that are built into the BUSINESS NAME website to measure and collect anonymous session information.
7. Age of Consent
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence.
8. Changes to this Privacy Policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our site or course is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
9. Billing and Subscriptions
If you purchase a recurring subscription, you are subscribing to an automatically renewing subscription requiring recurring payments at the stated frequency (e.g., monthly, 6-monthly or annually) until you cancel in the manner set forth in Section 10. You authorize us to charge your first subscription fee and any applicable taxes on or after the date you purchase your subscription. Your subscription will automatically continue at the selected interval, and you will continue to be charged at the stated price (including any applicable taxes), unless prior to the end of the current subscription period: (a) you cancel your subscription in accordance with Section 10 below; (b) or we decline to renew your subscription. Further details regarding cancellation are included in Section 10 below. As noted below, we may change subscription terms or subscription fees at any time on a go forward basis in our sole discretion.
After you have set up an account, you can access information about your subscription period by logging into your Travel Mastery account with the credentials you selected when you first joined or by contacting our helpdesk via email at [email protected].
10. Refund & Cancellation Policy
We offer a generous 30 day Satisfaction Guarantee (on your first payment)
If you feel we have not delivered on what we promised and would like to request a refund, please email [email protected] with your account email address within 30 days of your initial purchase date, and we will refund your order.
Please note: 30-Day Satisfaction Guarantee applies to first payment only. Any re-occurring charges are non-refundable. You can cancel your subscription at any time.
To cancel your membership, login here: https://learn.travelmastery.com/users/sign_in . Click on your name at the top right-hand corner and select “My Account”. Select the “Billing” tab. From here you can cancel your subscription. Alternatively, please email [email protected] and we will be happy to do this on your behalf. (Please note that our emails are not monitored over the weekends or during public holidays so please contact us with plenty of time for us to be able to process your request to prevent being re-billed unnecessarily).
Please note that once subscription payments have been accepted, they cannot be refunded. To prevent this from happening, please allow plenty of time for your cancellation to be processed before you are due to be rebilled.
QUESTIONS AND CONTACT INFORMATION
Email address: [email protected]
Postal address: 8/11 Ashley Place, Papamoa, 3118, New Zealand
It is very important that the information we hold about you is accurate and up to date. If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us via email at [email protected]
Effective Date: 26th July 2022